Useful information

FAQ | FREQUENTLY ASKED QUESTIONS

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FREQUENTLY ASKED QUESTIONS AND USEFUL INFORMATION

What does it mean to be a Royal Inn in Castilla y León? What are the breakfast times? Will you always find the best price when booking through our website? On this page you will always find the solution to the frequently asked questions that our clients have about everything related to their experience at the hotel. Of course, if you have any doubts about anything that is not on this page, we are at your disposal through our contact form and social media profiles.

“Solve all your doubts and start your experience at La Posada Real del Buen Camino”.

TIMETABLE INFORMATION
  • Breakfast timetable

Breakfasts are served from 08.30h to 10:30h in our dining room.

  • Lunch and dinner times

Lunch is from 13:30h to 15:30h and dinner from 19:30h to 22:00h.

Lunch and dinner are served on request and must be made at least 24 hours in advance.

  • Check-in and check-out

The room is available from 15.00h on the day of arrival until 12:00h on the day of departure.

BOOKING INFORMATION AND DISCOUNTS

We guarantee you the best price on your booking, always

On our website you will always find the best price for your booking, guaranteed. In addition to the lowest price, you can book with an exclusive 5% discount on all our rates by booking on the web and, in addition, for stays of three or more nights we offer you to make a reservation with a 10% discount through our website.

In addition, to guarantee that you will always find the lowest price compared to other agencies and websites, we will keep the best price and refund the difference if you find it cheaper.

Is it safe to book through the web?

Of course, we work with external companies that guarantee the security and confidentiality of online payments.

INFORMATION ABOUT COVID AND MEASURES TAKEN

We have adopted anti-COVID measures to ensure the safety of our guests. The most relevant are:

  • Express check in

You can anticipate your details when booking to minimise contact.

  • Cleanliness in the rooms

We have reinforced the cleanliness in all rooms, with emphasis on all surfaces of major contact.

  • Staff measures

Our staff are provided with personal protective equipment at all times.

  • Safety distance

Safety distance is maintained at all times, both between us and between guests in the common areas.

  • Hydroalcoholic gel

Hydroalcoholic gel is available in the common areas.

  • Breakfast measures

Breakfast is served in shifts to comply with the safety distance and enjoy the dining room space for you alone. We have replaced the buffet and serve breakfast at the table with single-use products.

  • Measures in the rooms

We have removed dispensable decorative elements to facilitate cleaning. cleaning is carried out with government-approved virucides, with special emphasis on doorknobs, light switches, taps… and all surfaces that come into contact with the greatest number of people. in addition, we deliver the keys disinfected.

  • Laundry measures

Laundry is carried out in the inn at more than 60 degrees and with disinfectant products.

INFORMATION ABOUT PETS
  • Do you accept pets at the hotel?

Yes, your pets are welcome at the inn. The cost for bringing your pet to the hotel is 12€ and you will have to comply with some basic rules of behaviour for owners and pets that you can consult by clicking here.

Don’t forget that we are at your disposal to solve any other doubt that may arise… Now we propose you to continue discovering our facilities, in images

Indoor facilities

WARMTH AND PRIVACY

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Outdoor facilities

IN CONTACT WITH NATURE

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The rooms

ROOMS AND BREAKFASTS, IN PICTURES

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Visits and activities

DISCOVER THE LAND OF WINE

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Your memories at the inn

discover their experiences

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